Receiving a payment reminder can be concerning, but it doesn't necessarily mean your payment hasn't been received. Please follow the steps below to clarify the situation:
Steps to Take:
If you have already paid:
You may disregard the reminder if the original invoice has already been paid.If the invoice has not been paid:
Please pay the reminder invoice promptly to avoid additional fees.If you're unsure about the payment status:
You can check this directly on the self-service portal.
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