Emma

Have you received a contact from someone claiming to be from EasyPark and are unsure whether it was legitimate?For your protection, all reported interactions are subject to an internal security rev...

When I charge my vehicle, is the parking fee included? Charging and parking costs vary depending on the location.Some areas offer a single price for both charging and parking, indicated as "Chargin...

Forgot to stop your parking session?If you forget to stop a standard parking session, here’s what to keep in mind:When starting a parking session, you can use the parking wheel to set an initial en...

Receiving a payment reminder can be concerning, but it doesn't necessarily mean your payment hasn't been received. Please follow the steps below to clarify the situation:Steps to Take:If you have a...

To reset your password, please follow these steps:Go to the login page on the website.Click on “Forgot password / Can't log in”.Enter your phone number or username.Click “Send SMS” or “Send Email”,...

Updating Invoice DetailsTo update your invoice details:Log in to your account with your username and password.If you’ve forgotten your password, use the “Can’t log in?” option to reset it.From the ...

Change Business Account Payment MethodOnly account admins can update payment methods.Log in to EasyPark Business self-service portal → Payment Settings.Update or add a payment method. Keep in mind ...

If you're experiencing connectivity issues while using the EasyPark app, it may be due to one of the following reasons:Possible CausesWeak or unstable internet connectionOutdated version of the Eas...

My Camera Parking session is still active after leaving the area, what can I do? If your Camera Parking session is still active after you drove out of the area:Start by checking the app if you can ...

Deactivating Camera-Based Parking During an Active SessionCurrent session unaffected: Deactivating the Camera-Based Parking service does not stop or affect your ongoing parking session.Automatic pa...