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My account is inactive, how do I reactivate it?If your account is inactive it's usually due to an outstanding payment. To activate your account, please update your payment method to complete the pa...

There is an issue with the parking machine If you have an issue with the parking machine on site, we recommend that you contact the parking operator managing the area. Note that the parking machine...

How can I close my business account? To cancel your EasyPark Business account or subscription, submit a written request via our webform or email.  What are the account closure policy?Standard Notic...

I started a parking session through EasyPark, but I still got a fine. Can I get the parking fee refunded? Depending on the reason for the fine, this is the rules that apply: According to our terms ...

I don't have access to my account, but I need to delete it - what can you do?  In such cases, you need to submit a written termination notice directly via email or the webform. You will find our in...

There may be a few reasons why the express pay (formerly known as camera parking) session didn't end automatically when you drove out. The most common reasons are: Dirt, snow, or mud covering your ...

I stopped my express pay manually in the app to the incorrect time, and I got overcharged In some express pay areas, if your session doesn't end automatically when you leave, you can register the a...

Adding a New User to Your Business AccountTo maintain security, only users with administrative access can manage account membership. Administrators are responsible for overseeing the list of active...

With EasyPark Business Share, all parking costs are linked to the company vehicle, not the individual employee.Employees start and pay for parking in the EasyPark app as usual, and once the session...

EasyPark Business Account GuideFor a full guide on managing your EasyPark Business account, follow this link to our website.The guide covers the following features: Sign in to the Self-Service port...